Last updated: February 20, 2026
Please read these Terms of Service (“Terms”) carefully before using the MyInsureFlow platform (“Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use MyInsureFlow.
MyInsureFlow is a customer relationship management (CRM) tool built for independent insurance advisors licensed under the Life License Qualification Program (LLQP) in Canada. The Service is provided by MyInsureFlow, operating from British Columbia, Canada.
For questions, contact us at: support@myinsureflow.com
You may use MyInsureFlow only if:
Accounts found to be in violation of these eligibility requirements may be terminated without notice.
When you register, you agree to:
Each account corresponds to one “Agency” (which may have one or more users). You may not share your account credentials with people outside your organization.
New accounts receive a 14-day free trial with full access to all Service features. No credit card is required to start a trial.
At the end of the trial period, your account will be downgraded to a read-only state until you select a paid plan. Your data is retained for 30 days after trial expiry before permanent deletion.
MyInsureFlow offers monthly subscription plans (Starter, Pro, Agency). Current pricing is displayed on the Billing page within the application. Prices are in Canadian Dollars (CAD) and exclude applicable taxes.
Subscriptions are billed monthly on the date you subscribe. Payment is processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees each billing cycle.
You may cancel your subscription at any time from the Billing page. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not provide prorated refunds for partial billing periods, except where required by applicable law.
We will provide at least 30 days' notice before any price increases, by email and in-app notification.
You agree not to:
You retain full ownership of all data you enter into MyInsureFlow — your client records, leads, policies, notes, and templates are yours.
You grant MyInsureFlow a limited, non-exclusive licence to store and process your data solely to provide the Service to you.
You are responsible for ensuring you have the right to enter and store any personal information about third parties (e.g., your clients), in compliance with PIPEDA and applicable provincial privacy laws.
See our Privacy Policy for full details on how we handle your data.
We aim for high availability but do not guarantee uninterrupted service. The Service is provided “as is.” Scheduled maintenance, third-party outages (Neon, Vercel, etc.), or unforeseen events may cause temporary unavailability.
We will make reasonable efforts to notify you in advance of planned maintenance windows.
Important — please read carefully
To the maximum extent permitted by law, MyInsureFlow is provided “as is” and “as available” without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
MyInsureFlow does not warrant that the Service will be error-free, secure, or continuously available. Any reliance on the Service for regulatory compliance decisions is at your own risk.
To the fullest extent permitted by applicable law, MyInsureFlow and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising from your use of (or inability to use) the Service.
Our total liability to you for any claim arising under these Terms shall not exceed the greater of (a) CAD $100 or (b) the total fees you paid to MyInsureFlow in the 3 months preceding the claim.
You agree to indemnify and hold harmless MyInsureFlow and its operators from any claims, damages, or expenses (including reasonable legal fees) arising from:
You may close your account at any time by contacting support@myinsureflow.com. You may request a data export before closure.
We reserve the right to suspend or terminate your account without notice if:
Upon termination, your access to the Service will end. Your data will be retained for 30 days after which it will be permanently deleted. You may request an export during this window.
The MyInsureFlow name, logo, product design, and all software are owned by MyInsureFlow and protected by copyright and trademark law. These Terms do not grant you any rights to use MyInsureFlow's brand or intellectual property.
We may update these Terms from time to time. We will notify you by email and via in-app notification at least 14 days before material changes take effect. If you continue to use the Service after the effective date, you accept the updated Terms. If you do not agree to the changes, you may close your account.
These Terms are governed by the laws of the Province of British Columbia, Canada and the laws of Canada applicable therein, without regard to conflict-of-law principles.
Any dispute arising from these Terms or the Service shall first be submitted to informal negotiation by contacting us at support@myinsureflow.com. If unresolved after 30 days, disputes shall be referred to binding arbitration inBritish Columbia, Canada under applicable Canadian arbitration law.